Amazon Seller News XI 2021
Today we’re dishing out not just Amazon seller news, but also a time-limited Sellery offer. Find out what’s new with Seller Central and what we’ve got in store for Amazon sellers the rest of the year. In this issue Returns Performance Dashboard Amazon launched a new dashboard. It enables sellers to monitor returns performance and address any issues self-fulfilled order returns. It features three metrics, each with a definition and a threshold shown on the dashboard as well as the Manage Returns page. Two are about return requests. They show how many are declined and how many are approved after 24 hours. The third tallies the messages buyers send about returns (1 per return request, max.) There’s also a Returns Analysis page that shows listings with return issues. CSBA Rewards As mentioned in last month’s edition of the Digest , Amazon launched Customer Service by Amazon (CSBA), a free or discounte...